Auriga’s WWS AI module is a component of its WinWebServer omnichannel banking software suite.

Bankers can now get an Artificial Intelligence-led insight into their banking operations with the help of Auriga’s new WWS AI module.

According to a report by the World Economic Forum, in collaboration with Deloitte, 76 percent of Chief Experience Officers in the banking industry feel that Artificial Intelligence is a top priority because it is critical for differentiation.

How can AI help in banking?

Banking data analysis

The new WWS AI modules help in the analysis of data, even legacy data, to deliver a range of paybacks for the banking institution.

For customer experience and retention

• Design of the customer journey
• Develop personalized loyalty programs
• Digital signage, file management and appointments with banking executives
• Provide services at competitive costs, even outside of popular locations
• Elevate levels of customization
• Customers’ churn rates and satisfaction levels

For strategic and advanced data analysis

• Forecasting
• Strategic business analysis
• Identify correlations and re-usable patterns for fine-tuning operations
• Identify trends, seasonality and profitability of every banking service provided
• Design innovative new services, new performance models and new roles in the value chain

WWS AI module for predictive analysis and risk management

• Management of the life cycle of physical devices
• Cash management chain including predicting withdrawals, deposits and recycles
• Management of operational risks
• Device management to reduce costs
• Maintenance algorithms for asset management

Auriga is a European leader in the development of integrated platforms that have contributed to the development of new omnichannel banking models.

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